Privacy Policy

Operation Rainbow Australia Limited (ORAL) brings together a volunteer group of Plastic and Reconstructive Surgeons, Anaesthetists, Nurses and support staff from Australia.

Operation Rainbow Australia Ltd was established in Perth in 1995, having been affiliated with Operation Rainbow USA prior to that point.  The purpose of ORAL is to conduct surgical missions for the treatment of Cleft Lip and Palate in developing countries, predominantly in the Philippines.

 

Collection and use of personal information

We are committed to protecting the privacy of our donors and others who provide us with their personal information. We endeavour to only collect personal information we deem necessary for effective and efficient interaction with you.

We collect and hold personal information such as your name, phone number, address, and financial payment details. These details may be collected electronically.

In most cases, we collect and hold personal information to enable us to provide a service to you, raise financial support from you, or otherwise engage with you as we deem necessary for, or directly related to, the performance of our functions and activities.

 

Disclosure

We will only use or disclose personal information for the primary purpose for which we collected it, a related secondary purpose, or with your consent

We will not rent, exchange or sell mailing lists of our supporters to other organisations.

 

Security

We keep your personal information in electronic forms and take reasonable steps to ensure that information is protected from misuse and loss, and from unauthorised access, modification or disclosure.

We use Secure Socket Layer (SSL) Encryption when collecting or transferring credit card information via the internet and take reasonable measures to comply with the Payment Card Industry Data Security Standard.

 

Website Cookies

Our website uses cookies. The main purpose of cookies is to identify users and to prepare customised web pages for them. Cookies do not identify you personally, but they may link back to a database record about you. We use cookies to monitor usage of our website, and to create a personal record of when you visit our website and what pages you view so that we may provide you with a better service experience. Cookies are supported by most web browsers, but you can set your browser to block cookies and you can delete them whenever you like. However, if you decide to delete or block certain cookies, your experience on our website may be limited, or you may find that some parts of the website won’t work, especially where cookies are used for security and fraud detection functions.

 

Enquiries

We endeavour to ensure that we comply with the Australian Privacy Principles. If you have a query or complaint regarding privacy please contact us using the details below.  Inquiries and complaints will be addressed in a timely manner by our Operation Rainbow staff who are contactable on email info@operationrainbow.com.au or via our website http://operationrainbow.com.au/ or mail  Operation Rainbow, PO Box 389, Nedlands WA 6909.