Operation Rainbow Australia Limited may change or modify these terms and conditions at any time and you agree to be bound by these terms and conditions as changed or modified. Notice of any changes or modifications will be provided by publishing the revised terms and conditions on this website only and separate notification will not be given to you individually.
Marketing
Operation Rainbow Australia Limited uses images, videos and other marketing collateral in its digital and print media. Any intellectual property rights in these materials belongs to Operation Rainbow and must not be used or reproduced in any way without Operation Rainbow’s express written consent.
Operation Rainbow respects the privacy of its clients and will not use any images or video footage of clients unless they have consented to such use.
Site information
Use of this website is governed by these terms and conditions and the Privacy Policy found on this website.
Information on this website is of a general nature. Operation Rainbow has made reasonable endeavours to ensure that information on this website is accurate, reliable and complete. Due to business developments the information on this website may change from time to time. No warranty of any kind, implied, express or statutory, is made by Operation Rainbow in relation to the accuracy, adequacy, reliability or completeness of the information and materials on this website and Operation Rainbow expressly disclaims liability for errors or omissions in such information and materials.
Donations and Refunds
Operation Rainbow Australia Limited is registered as a charity with the Australian Charities and Not for Profits Commission.
All pricing and transactions on this website are stated in Australian Dollars (AUD).
By completing a donation you certify that: 1) You accept the Terms & Conditions and the Privacy Policy, 2) You understand you can cease communication, or access and change your personal information by emailing us on info@operationrainbow.com.au or contacting us via our website.
We only use your information to process your donations and communicate with you about our charitable objectives.
Donations by individuals can be made in the form of one-off donations. Operation Rainbow will determine where the funds are directed within its services. If a donation is designated to a specific project, Operation Rainbow will use reasonable endeavours to direct that donation to the designated project but is not obligated to comply with such requests.
Operation Rainbow can provide official receipts for approved donations of $2.00 or more.
Online donations
This website is enabled for online donations using a secure donation server. However, despite the security on the website, you should be aware that there are risks in transferring information across the Internet.
We record on our fundraising database the donor’s name, address, email, telephone, and amount donated. Our fundraising database is protected by secure user IDs and passwords, to help protect it from misuse, unauthorised access, modification or disclosure. For more details on the collection and use of donor data, please see our Privacy Policy.
Refunds
To seek a donation refund you must contact Operation Refund within 14 days of receipt via email info@operationrainbow.com.au or contacting us via our website contact us page. Alternatively, you can send written queries to: Operation Rainbow, Suite 21/3 Wexford Street, Subiaco WA 6008.
Any donation, purchase or other transactions made through the website by a user inserting that user’s credit card details is final and not disputable. Where there has been an unauthorised use of a user’s credit card, and the unauthorised nature of that use is proved on the balance of probabilities, then the donation may be considered for refund.
Operation Rainbow thoroughly considers all requests for a refund and will ensure that genuine errors are corrected, however we are under no obligation to give refunds and the decisions on refunds will be at Operation Rainbow’s discretion. If you would like to request a refund please provide details of how you made the donation, the amount, the date and the circumstances justifying your request.
If a donation is refunded, the associated tax receipt is no longer valid and should be securely destroyed.